WalaPlus Terms and Conditions

Date: May 5, 2024

Owner and Data Controller
‍ Walaa Plus and its subsidiaries (WalaHub, WalaOne, WalaActive, WalaPioneer, WalaBravo, WalaOffer, etc.) in Saudi Arabia and the United Arab Emirates are committed to protecting your privacy and ensuring the security of your personal information. This policy sets out how we collect, use and protect the information you provide to us. By using our services, you agree to the practices described in this privacy statement, as the owner and data controller, to protect the privacy and security of your personal data. This document sets out the types of data collected, the purposes of processing, and the legal basis for processing your data.

‍ Types of Collected Data
‍ Walaa Plus collects the following types of personal data: cookies, usage data, first name, last name, country, and email address. This data is collected either directly from you or automatically when you use our app. The provision of some data may be mandatory for the provision of the service, while other data may be optional. Failure to provide mandatory data may result in our inability to provide our services. Please note that any cookies or tracking tools used by Walaa Plus or third party services are used only to provide the requested service.

The method and place of data processing
‍ Walaa Plus uses strict security measures to protect your data from unauthorized access, disclosure, modification, or destruction. Data processing is performed using computers and/or technological tools, in accordance with organizational procedures and conditions directly related to the specific purposes. In some cases, access to data may be granted to specific individuals or third parties involved in the Loyalty Plus process, such as administrators, sales representatives, marketing specialists, legal experts, system administrators, and third-party service providers. These parties may act as data processors on Walaa Plus's behalf. For an updated list of these parties, please contact the owner.

‍ Legal basis for processing
Walaa Plus may process your personal data based on the following legal bases:
Your consent for specific purposes.
The necessity to perform a contract or obligations prior to a contract.
Comply with a legal obligation.
Performing a task carried out in the public interest or in the exercise of official authority. The legitimate interests pursued by Walaa Plus or a third party.

If you have any questions about the legal basis for processing your data, or if you need clarification on whether providing personal data is mandatory or optional, please contact us for additional assistance. By using our services, you agree to the terms and conditions set out in this document.